CSA Advisors Inc. · Effective November 5, 2026 · Applies to the CSA Partners mobile application and the account features of mycsaadvisor.com
CSA Advisors Inc. (“CSA Advisors,” “we,” “us”) is a professional-AV manufacturer representative firm. CSA Partners is our mobile app for the customers and business partners we work with — integrators, consultants, end users, architects and others with a CSA portal account. It gives you the same access as your account on mycsaadvisor.com: pricing resources, file sharing with your CSA representative, partner tools, your account settings and a direct line to our team. What you can open depends on your account type, exactly as on the website. This policy explains what information the app handles and how.
Account information. If you create or hold a portal account: your name, work email address, phone number(s), company, and role/account type. Business accounts are provisioned for people affiliated with companies CSA Advisors works with.
Content you send us. Inquiries you submit (name, company, contact details, your message) and files you choose to share with your CSA representative through the file-sharing feature.
Service records. Standard operational records tied to your account — sign-in security events and email-preference choices.
The app does not collect your location, contacts, photos (except a photo or document you explicitly choose to attach), advertising identifiers, or browsing history. There are no ads and no third-party analytics or tracking SDKs in the app. We do not sell personal information, and we do not use your information for cross-app tracking.
We use a small set of infrastructure providers to run the service, each processing data only on our behalf: Supabase (database and sign-in), Netlify (hosting), Microsoft 365 (business email and secure file storage), Postmark (email delivery), and Cloudflare (bot protection on public forms). We do not share personal information with any other third parties except as required by law.
Account information is kept while your account is active. Shared files are automatically purged on a rolling schedule (shown in the app when you share a file). Business records we are required to keep — such as inquiry history connected to a commercial relationship — are retained as long as legally or operationally necessary.
You can delete your account at any time inside the app: My Account → Delete my account. This permanently removes your sign-in credentials, ends portal access, and removes you from all email lists. CSA Partners is for customers and partners only; CSA employee accounts cannot sign in to it.
To request erasure of any remaining business records, email info@mycsaadvisor.com — we will honor verified requests unless a legal obligation requires retention.
All traffic is encrypted in transit (TLS). Sign-in requires a password plus an emailed verification code. Access to customer data inside CSA Advisors is role-restricted and audited. File sharing uses private, time-limited download links.
CSA Partners is a business application, not directed to children under 13, and we do not knowingly collect information from them.
If we materially change this policy we will update this page and the effective date above. Continued use of the app after a change means you accept the updated policy.
CSA Advisors Inc.
Email: info@mycsaadvisor.com
Web: mycsaadvisor.com · Inquiries: mycsaadvisor.com/inquire